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More About The Concierge Service
Queen’s Five GmbH is a retail online shop based in Switzerland that sells home accessories.
At Queen’s Five the privacy of our customers is of the utmost importance and we treat the information that they entrust to us with respect. The following policy measures better explain how we use the information we collect from customers and users:
(Please read carefully before using our services and platforms)
Queen’s Five collects personal information including name and e-mail address when a customer wishes to use our services.
Queen’s Five also may also collect other types of information from users:
Server logs automatically collect information like IP address, browser type and language, and the date and time of visit, in order to keep track of traffic and user trends.
Cookies may collect information to facilitate access to our online Services and to personalize user experience.
Web beacons collect information that tracks use of our online Services and enable us to customize our online Services and advertisements.
We do not consciously collect information from users below 18 years old. If we are aware of having a user below this age, we will immediately cancel of their account with Queen’s Five.
We may allow third-party advertising companies or ad networks to display advertisements on our online Services.
We do not provide any personal information to these companies.
We do not hold any responsibility or control on how these companies gather information about our users. We therefore encourage careful use of links and ads published on our online platform.
We may use the information to:
Fulfill user requests for our products and services
Offer products and services that might be of interest to our users
Customize our advertising
Facilitate use of our services
Manage user accounts and their preferences
Analyze use in order to improve our products and services
Identify and protect against fraud and misuse of our platform
Enforce our Terms & Conditions
Queen’s Five does not share customers personal information without a previous written request and a consent from the customer. Personal information may be shared with:
Service providers that perform services on our behalf (credit card processors, couriers)
Partner businesses or businesses we carefully select to offer our customers products, services, and promotions through our services
Other third parties like legal authorities to help us comply with legal requirements, prevent fraud, and protect the safety of our customers
We may share non-personal information in any of the above situations and also with advertisers and others.
Users may choose:
Not to provide personal information, which will refrain them from being able to use our services
To stop receiving promotional e-mails or newsletters from us by changing the relevant profile settings
To delete or decline cookies, which will limit some of the features of our platform
To review and update personal information through their account profile
Queen’s Five uses 3D security system to help safeguard personal information from unauthorized access, alteration, or disclosure.
Queen’s Five maintains the right to change their Privacy Policy at any time. In this case, customers will be notified in order for them to be able to choose to keep/change or cancel their account.
All these provisions are governed by and are in compliance with Swiss Privacy Rights.
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